About us

Challenging the world with a spirit of the globalism, ALTOUR JAPAN was born to seek for becoming the only company in the world.
We are pleased to introduce new company ALTOUR JAPN to the world. The U.S.-based Japanese company Wing Mate, and Europe and the U.S.-based leading travel agency ALTOUR have formed a joint venture ALTOUR Wing Mate. ALTOUR JAPAN has been established as the function of the Japan branch office of ALTOUR Wing Mate.
ALTOUR Wing Mate has provided not only the worldwide business network to serve its clients at Los Angeles, New York, San Jose, Alabama, London, Paris and Bangkok, but also the worldwide operation of its own call center in Japanese and English languages for 24hours per day and 365 days per year to respond all kinds of requests and troubles from its clients such as arrangements for unexpected business trips, flight changes, and flight cancellations.
ALTOUR Wing Mate has also provided travel arrangements from Japan to the U.S., travel arrangements from the U.S. to Japan, business trip arrangements for expositions and conventions, and visa services for the clients. The track record of ALTOUR Wing Mate proves that this strategy of the agency serves the needs of the client and brings the decision to establish ALTOUR JAPAN. The dissemination of E-tickets began about twenty years ago when Wing Mate was born. With this revolutionary system, clients' travel experiences become much easier. But in spite of the fact that convenience of purchasing E-tickets is increasing due to the dissemination of websites, more clients ask ALTOUR JAPAN for their travel arrangements.
Why do more clients turn to ALTOUR JAPAN instead of their direct bookings? Because they like the agency's sincere responses. ALTOUR JAPAN is 100% foreign capital company in Japan, but ALTOUR JAPAN localizes the western way of business to the Japan market. And ALTOUR JAPAN also provides veteran travel consultants who understand traditional Japanese ways of Wabi Sabi spirits. We are proud to be a pioneer company which can provide new styles of travel products to clients by utilizing the worldwide network of 1,200 travel specialists with Europe and the U.S. - based leading travel agency ALTOUR. We are also proud to be an information sensitive company which could predict the direction the center of the world would go toward, and the company could endured several difficult economies so far.
While ALTOUR JAPAN secures sincere services for 24 hours a day to clients who visit the world from Japan, the agency is specializing in custom made tours for foreign visitors to Japan. And these custom made tours reflect foreigners' interest in Japanese cuisine and Tokyo Olympic Game in 2020.
In order to respond foreigners' expectation to Japan's high standard of hospitality, we convinced ourselves to establish ALTOUR JAPAN as the Japan branch of ALTOUR Wing Mate. Opening ALTOUR JAPAN also means the way of materializing the philosophy of ALTOUR Wing Mate, and we like to commit ourselves to provide custom made tours which could impress good memories of Japan on foreigners' heart.
As we have our confidence to provide highly competitive products from ALTOUR JAPAN, we are willing to grow ALTOUR JAPAN toward to a global travel agency in the premium service category. It would be our pleasure that if each client could realize our premium service in their future travel. Please let ALTOUR JAPAN be your travel agency, and let ALTOUR JAPAN provide you the only tour itinerary.
Toshi Iwama
ALTOUR JAPAN